Privacy Policy – Rendez-Vous Automotive


Last Updated: 4/3/2025



At Rendez-Vous Automotive—which includes Rendez-Vous Nissan, Volkswagen Lachute, and all affiliated dealerships—we value your privacy and are committed to protecting your personal information.


This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with us in-store, online, or through any of our services.

1. Information We Collect


We may collect the following types of personal information:


  • Contact Information: Name, email, phone number, address


  • Vehicle Information: VIN, make/model, service history


  • Financial Information: Credit applications, banking info (used for financing purposes only)


  • Digital Data: IP address, browser type, pages visited on our website, form entries


  • Communications: Messages or inquiries made through our contact forms or with staff

2. How We Use Your Information


We use your personal data to:


  • Provide and manage services, appointments, and vehicle transactions


  • Process financing applications and credit approvals


  • Send appointment reminders, promotions, and relevant service alerts


  • Personalize your experience with our dealerships


  • Improve our customer service, platforms, and marketing efforts


We may also use your data to comply with legal obligations or enforce our terms of service.


3. Sharing of Information

We do not sell your personal data to third parties.

Your data may be shared only with:


  • Financial institutions or lenders (when you apply for credit or financing)


  • Vehicle manufacturers (for warranty registration, recalls, or service bulletins)


  • Authorized service providers (IT systems, payment processors, marketing platforms)


All third parties are required to keep your information confidential and only use it for the services they provide us.

4. Data Retention


We retain your information only for as long as necessary to:


  • Fulfill the purposes outlined in this policy


  • Meet legal, regulatory, or warranty requirements


  • Maintain records of customer transactions and service history


You may request deletion of your personal data, except in cases where retention is legally required.

5. Security Measures


We use secure servers, encrypted data transmission, and access controls to protect your personal information.


However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we make it a top priority to protect your data.

6. Your Rights and Choices

You have the right to:


  • Access or correct your personal information


  • Opt out of marketing emails or text messages


  • Withdraw consent at any time (where applicable)


  • Request that your data be deleted from our systems


To make such requests, please contact us using the information below.

7. Cookies and Online Tracking


Our websites use cookies and analytics tools to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies or notify you when they are being used.


We do not track personal information without your consent.

8. Third-Party Links



Our website may contain links to external websites (e.g., manufacturers, financing partners). We are not responsible for the content or privacy practices of those third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the new effective date. Continued use of our services implies acceptance of the updated policy.

10. Contact Us



If you have any questions or concerns about this Privacy Policy or your data:


Rendez-Vous Automotive Headquarters


281 Tupper St Hawkesbury ON K6A 3T6


Email: [email protected]


Phone: (613)632-8816

Get In Touch

New York, NY, USA